Privacy Policy
Last Updated: 19 April 2025
1. Introduction
Bristol Design ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
We comply with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Business name
- Information provided in contact forms
2.2 Technical Information
- IP address
- Browser type and version
- Device information
- Pages you visit on our website
- Time and date of your visit
- Referral source
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and fulfill your requests
- To send you communications about our services
- To improve our website and services
- To comply with legal obligations
We process your personal data based on legitimate interests, contract performance, consent, or legal obligations, as appropriate.
4. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Sharing and Transfers
We may share your personal information with:
- Service providers who perform services on our behalf
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government authorities when required by law
If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information, as required by UK data protection law.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under UK data protection law, you have rights regarding your personal data, including:
- The right to access your personal data
- The right to rectification if your data is inaccurate or incomplete
- The right to erasure (the 'right to be forgotten')
- The right to restrict processing of your data
- The right to data portability
- The right to object to data processing
- Rights related to automated decision making and profiling
To exercise any of these rights, please contact us using the details provided below.
8. Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@bristol.design
- By post: Bristol Design, 123 High Street, Bristol, BS1 1AA
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).